Slow answers
Simple requests wait on the phone or at the desk.
QR in the room · Avant on the phone
Guests scan once. The desk stops fielding the same questions.
A QR code in each room opens Avant on the guest’s phone. They browse Our Services, place Room Service orders, and read About My Stay. Orders reach the kitchen; Porte shows staff a Requests pipeline on the desk. Checkout UI is available on the phone. You pay €0.25 per occupied room per day, capped at €7 per room per month.
In production with a Slovenian hospitality partner
The problem
Front desk still carries what the binder used to
Guests call down for hours, Wi‑Fi, services, and room service. Staff repeat the same answers between check-ins.
Missed revenue
Services and room-service offers stay invisible if guests must hunt for paper or staff.
Desk overload
Every order and status update still lands on whoever answers the phone.
Product
One guest app. One clear path.
Avant is the guest experience on their phone. Porte keeps the desk in sync. The CMS keeps content current.
Avant
Scan the room QR. Browse Our Services, place Room Service orders, and open About My Stay — on the guest’s own phone. Orders confirm as sent to the kitchen.
Porte
Desktop Requests board with New / Viewed / Confirmed / Completed — so the desk runs a pipeline, not a pile of phone notes.
CMS
Menus, services, and stay copy updated once — live for every room QR.
Flow
From QR to the desk
Four steps: room QR → Avant on the phone → Porte Requests board → checkout UI on the phone.
01 · Scan
Guest opens the QR card in the room and Avant loads on their phone.
02 · Use Avant
Our Services, Room Service orders, and About My Stay — on their phone. Orders confirm as sent to the kitchen.
03 · Desk notified
Porte shows staff a Requests kanban (New / Viewed / Confirmed / Completed) on the desktop.
04 · Check out on the phone
Guests start checkout in Avant — no desk visit required.
Pricing
Pay per occupied room
Empty rooms are €0. Occupied rooms are €0.25 per day. Monthly cap €7 per room.
Empty
€0
No charge when vacant
Occupied
€0.25
per room / day
Monthly cap
€7
per room / month
Software for guest phones via QR. No mandatory tablet purchase.
FAQ
Questions, answered
How do guests get the app?
Each room has a QR code. Guests scan it and open Avant on their phone. No app-store hunt required for the first open via the QR flow you deploy.
What can guests do in Avant?
Browse Our Services, place Room Service orders (confirmed as sent to the kitchen), and read About My Stay. Checkout UI is available on the phone.
Does checkout on the phone mean paid checkout is live?
Checkout UI exists in Avant on the phone. Whether card payment / completed paid checkout is enabled depends on property setup — we do not claim it works everywhere yet.
How does pricing work?
€0.25 per occupied room per day, with a monthly cap of €7 per room. Empty rooms are €0.
Support
Support that stays with you
From first install to everyday operations.
First install
We help get QR codes, CMS content, and Porte ready for your property.
Staff onboarding
Short training so the desk runs Porte with confidence.
Ongoing support
Content and seasonal changes — write to support@concierge-avant.si.